Parrots: Navigating the Ocean of (Mis)Information

Rarely do I work with a client when I don’t spend time debunking myths. I do this patiently most of the time.download (4) I enjoy talking with my clients and getting to the truth about things. I feel genuine distress, however, for those who experience such frustration at hearing that the information they worked so hard to find and have trusted is not reliable.

Mostly, I marvel at how resistant to extinction this incorrect information has become. I have been around long enough now that I was there when some of this material was originally published decades ago. It wasn’t true then and it’s not true now. Nevertheless, it gets repeated ad infinitum online and in print. At this point, some of it qualifies as urban companion parrot legend.

Here are a few of the myths that I have addressed with people within the last two months.

Myth #1: Parrots need 10 to 12 hours of uninterrupted sleep each night.”  Not true. I believe that I have put this issue to bed with this previous blog post.

Myth #2:  Parrots must be kept at warm temperatures since they originate in equatorial regions. Not even close. Parrots, like all animals, acclimate to the temperatures at which they live. (Dawson, Marsh. 1989)

Myth #3: Parrots must be protected from drafts. Not true…mostly.  “Contrary to popular opinion, drafts are not harmful to healthy pet birds. A draft is really nothing more than a slight movement of air, usually accompanied by a mild temperature drop. A bird’s feathers provide insulation against temperature extremes far in excess of what a draft represents.” (Animal Hospitals USA, 2018)

This information about the need to protect against drafts originated decades ago when homes were not well-insulated.  People would place canaries in front of windows, around which there was an icy draft in winter. This set the bird up for illness.

These days, most of us live in well-insulated homes that don’t have drafts, unless we create them artificially by using window air conditioners.  These should not be placed where they will blow directly on a parrot.

photo-1521776384459-82edfd790487Myth #4:  Cockatoos are cuddly, needs birds who require more attention than other companion parrot species. Definitely not true. The real truth is that cockatoos display different behavior characteristics depending upon how they are reared. Current rearing practices that remove babies from their parents early on and force wean them to increase profits produce birds who arrive in their homes with a wealth of unmet needs.  They appear cuddly and needy because they didn’t get the nurturing they needed in their early stages. Those who are parent-reared until weaning do not display these qualities. They are independent parrots who need no more attention than others.

How does it happen that incorrect information gets repeated so often that it becomes accepted as fact? How do people get away with posting information that is untrue?

I’ve given this problem a lot of thought and have decided that the following factors all contribute to this problem. If we can understand how a problem occurs, we can get closer to a solution.

First, material written by experts is not updated regularly.  This means that you can pick up readily available books and magazines that contain incorrect information.  Knowledge is always evolving, but what gets published doesn’t always reflect this increased understanding.

If someone wants to reprint an older article of mine, I make sure that I update it first.  My own knowledge has grown over the years and I want to ensure that people are reading what most clearly represents my current thinking. (I was wrong about a lot of things early on.) Authors of hard-cover books don’t always have that luxury.

Second, many people have a bad case of not knowing what they don’t know, coupled with a strong desire to be helpful. downloadIt feels good to dispense advice that fills a need someone else has. The opportunity to sound like an authority is very compelling. This leads to an endless amount of incorrect information being repeated online, since these helpful folks don’t check their facts before offering advice.

Third, the internet erases our ability to evaluate the signals we usually rely on when it comes to judging people and their information. Experts differ in their exact estimate of just how much of communication is non-verbal, but a range of 60% to 90% is generally accepted as accurate. (Eastman, 2018)

The largest component of any communication is non-verbal – body language, tone of voice, inflection, eye contact, facial expression. images (24)This means that, when you read online something that someone else has written, you are missing between 60% and 90% of important information about them and their message. On social media and websites, anyone can appear to be an authority.

Fourth, speaking as an authority is seductive. Some individuals who are very knowledgeable in some areas still give advice in others in which they are not, apparently unable to stop themselves.

Last, tribalism is alive and well in the “parrot community,” just as it is in politics. It is difficult to know when those publishing on social media have an agenda that is driving their posts. images (25)Much incorrect information is published with a real sense of urgency and commitment, simply because the speaker seeks to validate herself and her friends’ information.

I first decided on this topic two weeks ago, and spent some time searching online for examples to illustrate my points. Oddly, I was having a difficult time. The usual crap I read was absent from social media that day. Then, the two posts below dropped into my lap when a friend sent me these screen shots. These were published publicly on a Facebook group within the past week. Since they came to me unbidden, I deem it within the bounds of fair play to use them here.

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Now, let me be clear before I go further. I believe this author has good intentions and I don’t think she meant any harm. (I did contact her personally when I received the posts and she understands that I would be using them here.) She clearly cares about nutrition and wants every parrot to be eating a healthy diet.

However, as so often happens, she dispenses valid information along with some very incorrect details. This illustrates the BIGGEST problem with online sources, which I did not list above.  Most sources offer mixed advice – some good, some bad. This astronomically complicates the issue of finding trustworthy information.

Let’s examine these posts using critical thinking (the objective analysis of facts to form a judgment):

  1. I am not a parrot behaviorist. I do not have the credentials. I am certified as a parrot behavior consultant through the International Association of Animal Behavior Consultants (IAABC).
  2. There is no such thing as a “parrot nutritionist.” There is no educational program or certification for this title. Instead, many of us are knowledgeable about nutrition due to intensive self-study. This is an extremely complex topic due to the number of parrot species and their diverse regions of origin, making it highly unlikely that anyone will be sporting this title in the near future.
  3. Vitamin supplementation will not cause organ damage when a parrot is severely deficient in nutrients. Added vitamins will never be a valid replacement for a good diet, but can be very helpful in the sort term. Calcium is especially helpful and is used widely in cases of chronic egg-laying. Any vitamin supplementation undertaken should always be at the direction of an avian veterinarian.
  4. These posts were written in response to something one of my previous clients had just contributed on that forum. Unintentionally, this client had misrepresented the recommendations I had given her. The author of these posts did not contact me to verify that the information was correct before publishing her opinion.
  5. The author dispenses nutritional advice for a parrot who has had a life-threatening medical condition in the past, without asking the individual what her veterinarian had advised her to feed.
  6. The author herself provides a great deal of nutritional advice in her posts, although she herself is not an avian nutritionist.  Her qualifications, according to her profile, are that she is a “diamontolgist” (which is misspelled) and “former esthetician.”

To correct the record for those of you who care:

  • I do recommend pellets as a staple in the diet, as a recent blog post discusses.
  • I do not recommend TOPs pellets as the primary dietary staple.
  • I do not recommend a plant-based, mostly veggie diet.
  • do recommend limiting carbohydrates and excessive fats in the diet.
  • I do not recommend vitamin supplements unless a veterinarian has suggested their use.
  • The diet I had been coaching the client to feed had been recommended by her veterinarian.

I will leave you to arrive at your own judgement, but I think that these posts are an excellent example of the ways in which misleading information gets established as fact each second of every day online on websites and parrot forums.

So, how can you protect yourself when you go online for information about parrots?  images (16)We certainly can’t ignore the value of the internet when it comes to researching and learning, but how can you identify sources that you can trust?  How do you decide who really knows what they are talking about?

I suggest asking the following questions and evaluating the following criteria when deciding whose information to trust. They have served me well over the years.

  • What is the educational level of the author? People can certainly become well-educated through independent effort, and well-educated people can certainly publish incorrect information. Therefore, this criterion will not serve as a definitive indicator. However, I believe that those with higher education will be more likely to research their topic, have a higher commitment to publishing truth, and may be better able themselves to identify trust-worthy information.
  • Spelling matters. If you see someone dispensing information about Scarlet McCaws, that should serve as a red flag.
  • What credentials does the speaker have and are these related to the information being posted? We should hold people accountable for what they publish. It should be acceptable to ask about a speaker’s depth of experience in the topic under discussion and the speaker should graciously welcome the chance to explain how she knows what she knows.
  • Does the individual provide sources to support the information being published? When research about a given topic is available, it should be cited.
  • Does the information posted contain generalizations, such as “Amazons need….?” Behavior is a study of one. What any given parrot needs depends upon his previous socialization and training. Such declarations cannot possibly be accurate when we are speaking about parrots.
  • Is the speaker a recognized expert in the field? Has she published peer-reviewed journal articles? Is she certified by any institutions who recognize knowledge and achievement?
  • If the speaker is dispensing nutritional or veterinary information, does she herself have real work experience of any duration in the field of avian medicine?
  • Does the speaker publicly criticize or speak poorly of others? True professionals are respectful and are supportive of others in the field.
  • Follow a resource trail. Identify someone you consider to be a knowledgeable resource, and then ask who they promote and whose information they trust.

One excellent resource recommends evaluating information for: Currency, Relevance, Authority, Accuracy, and Purpose (CRAAP.) (Illinois State University. 2018) To paraphrase, this source recommends asking the following questions:

  • Determine the date of publication. Is the information outdated?
  • How applicable is the information for your needs? For what audience was the information intended?
  • Is the author a knowledgeable source? Examine the author’s credentials or organizational affiliation.
  • What is the accuracy of the content? What type of language is used and does the information seem to be well-researched?
  • Why was the information written? How might the author’s affiliations affect the slant or bias of the information?

This is a problem that belongs to us all. If we are ever to be able to go online and trust what we read, we must each take individual responsibility for evaluating the information we find and for being careful about what we post. Thus, the most important question of all becomes this: photo-1522272556107-2a2b67715093

Where does YOUR level of commitment lie when it comes to the welfare of companion parrots? When you are online, is it more important to be liked and validated or more important to stand up for parrots and their welfare?

If it’s the latter, you will ask for credentials before trusting information that you apply to your birds or pass along to others.

If it’s the latter, you will question everything you read and use the criteria above to evaluate the information you accept as true.

images (1)If it’s the latter, you will not repeat information or offer advice unless you yourself have hands-on experience in the area under discussion and/or have absolutely verified it to be true.  “I heard it somewhere” or “I read it in a book” is not good enough.

If it’s the latter, you will support those who work hard to publish truth about parrots.

If you just want to chat online for fun or to get validation, be clear about what it is you are about. On the other hand, if you are trying to learn, then please first don your critical thinking cap. Don’t lend truth to this slogan: Critical Thinking Skills… the Other National Deficit!

It’s up to all of us to stem this never-ending tide of misinformation, disinformation and malinformation that undermines our ability to provide a good quality of life for our birds, to effectively deal with behavior problems, and to maintain their physical health over their optimal lifespans.images (18)

If we step up and accept this challenge, just think what we might accomplish when it comes to the political climate in this country!  Get out there and vote everybody!

Thank you for reading my blog. I am Pamela Clark, an IAABC Certified Parrot Behavior Consultant and licensed veterinary technician. My passion is helping people with parrots. To access many free resources or subscribe to my newsletter, please visit me at http://www.pamelaclarkonline.com. Until next time!

References:

Animal Hospitals USA website. 2018. “Bird Care: Drafts.” Accessed October 22, 2018. http://www.animalhospitals-usa.com/birds/bird-care.html

Dawson W.R., Marsh R.L. (1989) “Metabolic Acclimatization to Cold and Season in Birds.” In: Bech C., Reinertsen R.E. (eds) Physiology of Cold Adaptation in Birds. NATO ASI Series (Series A: Life Sciences), vol 173. Springer, Boston, MA. https://doi.org/10.1007/978-1-4757-0031-2_9

Eastman, B. 2018. “How Much of Communication is Really Non-verbal?”  The Non-Verbal Group, 548 West 28th St, Ste. 231, New York, NY.  http://www.nonverbalgroup.com/2011/08/how-much-of-communication-is-really-nonverbal

University of Illinois, Guides at Milner Library. May 2018. “Determine Credibility (Evaluating): CRAAP (Currency, Relevance, Authority, Accuracy, Purpose).” https://guides.library.illinoisstate.edu/evaluating/craap

 

Reading Parrot Body Language: An Essential Skill

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Why is it so important to be able to read your parrot’s body language? Because a finely honed ability to read body language is necessary to a relationship that works. Body language is the only way your bird has to communicate with you. You can’t just blunder along as you live with your parrots, not understanding what they are trying to tell you. If you do choose that route, you will be one of those people who post pictures of their most recent bites on Facebook.

A Complicated Art

Reading body language is an art, and is especially complicated with parrots.  Dogs may be different breeds, but they are all the same species.  This means that, as a veterinary technician, I don’t have much trouble understanding when a dog is friendly or thinking about biting me. The signs will be basically the same, whether a Chow or a Chihuahua stands before me.

Parrots, however, are all different species and come from many different regions of the world.  Moreover, they live differently, in terms of how they flock.  This impacts the way they communicate.  New World parrots that derive from the Americas, tend to have more overt, obvious body language.  Consider the typical Amazon who warns that a bite may be coming by fanning his tail, raising the feathers just slightly on top of his head and pinning his eyes. That body language is hard to miss.

These parrots often live in smaller family groups in mixed-species flocks. This overt body language they have evolved makes sense then. If a group of Orange-winged Amazons shares a hectare of land with a family group of Blue-headed Pionus, peace will depend upon mutual understanding.  Contrast this example with that of the African Grey. Aggressive grey

Generally speaking, these birds live in very large single-species flocks, even when breeding. Their body language tends to be much more subtle, which makes sense given how closely they flock together. Warning signs from an African grey may be only the look in his eye and slightly raised feathers across the shoulders and the back of the neck.

 The Value of the Talent

Please don’t come away with the idea that the only purpose of reading body language is the avoidance of bites. That is important, but reading body language accurately will not only allow you to avoid many other problems, it will improve the quality of your relationship with your bird. Let’s examine some of the benefits. Reading body language correctly can help you:

  • Know when a parrot is receptive to begin a training session.
  • Know when your parrot is showing signs of illness.
  • Identify the environmental conditions that help to relax your parrot.
  • Avoid the development of a biting problem.
  • Develop a relationship of mutual trust.
  • Identify when a parrot is too hot or too cold.
  • Recognize a potentially dangerous situation.
  • Avoid the development of a pair bond.
  • Prevent phobic or severely fearful behavior from ever developing.
  • Know when your parrot is about to have a dropping.
  • Identify problems related to a lack of compliance before the behavior really becomes a problem.

A Dearth of Resources

   I twice went through a fairly exhaustive search of Google Images, hopeful to fill this post chalk full of body language examples. I found not much worth including. Perhaps cataloging body language in parrots is such a daunting task that we have made little progress to date, in terms of developing resources for caregivers. After all, it takes an expert in reading body language who is also an accomplished photographer and can set up an environment correctly in order to elicit the desired photographic image.

Never mind.  I will describe to you what I know for sure and over time we will begin to build a collective understanding.

Simple and Positive Signals

    There are some simple, easy-to-read, examples of body language that might be a good place to start. I’m sure you have already observed them.  Have you seen your parrot wag his tail from side to side?  This has been described as a “happiness behavior,” a greeting, and a sign that the parrot is ready to go on to the next activity. No matter the exact meaning, it is believed to be a sign of well-being.

Another greeting is reflected when a parrot stretches out one wing and one leg on the same side. That is a sign of feeling good as well. Others will raise their shoulders just slightly and then bring them down again.  This too serves as a greeting and is a sign of well-being.

The Basics of Reading Body Language

    Let’s discuss the different components of body language. The signs observed must all be taken into account together when attempting to understand your parrot. These are the things I look for:

  • The look in the eyes. Parrots have very expressive faces, much like people. If you focus on the look in your parrot’s eyes, you will get important clues as to what is going on with him.  Observe and use your intuition and common sense.
  • Feather position is a very important clue. A scared parrot will have all feathers slicked down tightly against the body. A relaxed parrot will have a bit of air trapped in those feathers on the torso. A fanned tail can be a distinct warning. A parrot with chest feathers very fluffed may be either too cold or sick. A cockatoo with crest feathers raised is either excited or considering an aggressive move. A cockatoo whose facial feathers have moved forward to partially cover his beak is relaxing.
  • Beak movement is harder to read and understand. However, if a parrot is approaching one of your body parts with his beak open and neck extended, it is best to remove that body part until you can better assess his intentions. A larger cockatoo who clacks his upper and lower beak together quickly and repetitively, is either thinking of you with an inappropriate level of love or is thinking about causing you harm.
  • Stance and movement are major clues that parrots offer to help us understand what is going on with them. If a parrot is leaning away or moving away from you, that is a sure sign that you had better stop and rethink the interaction you were intending to have. That is a clear indication of a desire to avoid contact and must be respected.
  • Skin color can be another indicator of heightened arousal. Macaws are a good example of this, in that when aroused their facial skin may turn pink or red. While this is not usually an indicator intended aggression, it certainly does indicate heightened arousal. I would recommend caution in interacting with any parrot in such a state.

All of these indicators must be taken into account when reading body language. We must also take into account the environmental triggers present. Body language signals in one context might mean something different in another.

For example, my Moluccan Cockatoo will clack his beak together when interacting with me because he loves me a little too much. He had a pair bond with his first owner and would like to recreate that with me. However, when my friend Chris comes over, he also clacks his beak, but with a different body posture and intensity of facial expression.  He intends her bodily harm.

Simple Tips

   While parrot body language may be complex, the ability to read it is just a matter of developing further the skills that we already have – the ability to focus, observe carefully, analyze and use common sense.  We can all learn to read body language well and we must. Here are some simple guidelines:

  • Focus well, ignoring nearby distractions.
  • Closely observe your parrot and ask yourself: “What is he trying to tell me?”
  • Be open-minded. It’s easy to assume that you know what a behavior means. However, body language can be confusing. For example, we have all seen parrots lean forward and flutter their wings. Most folks think this means that the parrot wants to go somewhere else. I think this stems from the fact that for so long we have cared for parrots with clipped wings. However, fully flighted parrots will display the same behavior, without taking off in flight.
  • Set your own agenda aside. We must take our cues from the parrot. If you read body language that indicates your parrot does not want to interact with you at that time, honor that. Stop and rethink things. That might be the time to decide that additional training is needed.

Summary

    Your bird will develop a great deal more trust in you if you pay attention to what he is trying to tell you and honor that. Read all the signs together and take into account the environment in which the body language is being offered. Consider all possible meanings.

Always work hard not to scare your parrot or insist in having your own way. In the beginning, simply try to ready body language for its most practical applications.  Try not to get bitten. Be emotionally and intellectually present when interacting with your parrot.

I once heard Barbara Heidenreich say something very profound.  “If your parrot is aware of you, you must be aware of your parrot.” Parrots are always amazingly aware of us.  We owe it to them to be amazingly aware of them. Beyond that, we owe it to them to honor what they tell us.