Lessons from Ellie

Ellie Bare-eyed Cockatoo, came to live with me at the end of June 2019. She was adopted from Exotic Bird Rescue in Eugene, Oregon and has had a history of living in a home environment. She is eight years old and fully flighted. She is social with people and is, of course, adorable.

Ellie was completely new to me. I  began our getting-to-know-each other journey with excitement and positivity. Ellie? Not so much. She showed some suspicion and wariness in her new environment, which is understandable. If I had been moved to a new home with a family I did not know, I would be pretty stressed out.

Early Preparations

I had prepared well for her introduction into my home. The family room is where I spend most of my indoor time and where Ellie would be living. I furnished it with ropes draped from the ceiling and a large rope “orbit” for her to land on if she chose.

Her cage was placed against a wall next to a window. She could see outside, as well as hunker down in her cage to avoid exposure to stimulation from the window. From her cage, she could see the cockatoos far off in their aviaries or while they were out flying. I also built Ellie a small aviary attached to the front of the house with access to it from the window next to her cage.

Martha Stewart would be impressed with my interior and exterior decorations for Ellie and I looked forward to watching Ellie’s enjoyment of them. In my mind, I saw her flying happily from rope to rope, swinging on the orbit, and bouncing on the boing. Oh, what fun we’d have!

Early Lessons

Behavior I was used to….

My first lesson from my teacher, Miss Ellie, was to lower my expectations and alter the above mental images. I’m so used to my lifelong ‘toos being active, exploratory, playful (especially young Bare-eyeds), and confident that I assumed Ellie would be the same way.

Even though she seemed to be a confident cockatoo, she did everything in slow motion. When she first arrived, she explored and considered each new situation with great thought and care. She was more of an observer than an action figure. Consequently, I too, had to slow myself down and not expect her to jump (or fly) for joy at my jungle gym set-up or explore the house and aviary on her own.

Ellie eventually became comfortable with her new home, and that’s when the “real” Ellie emerged—sort of like the movie, Alien, where the monster claws its way out of the human’s chest. OK, it wasn’t that bad, but this new Ellie certainly caught my attention.

End of the “Honeymoon Period”

Some people call the first two weeks or so, when a mature parrot comes to live in their home, the honeymoon period. The new parrot may be quiet, calm, and friendly to everyone so all is right with the world. We can be duped into believing that these are the permanent, unchanging qualities of our new friend.

Many times they are not. As the parrot becomes more comfortable and confident in his new environment, he will start to exhibit  behaviors that may have been repressed in the beginning.  Those behaviors may not be conducive to a happy relationship between caregiver and parrot.

Behavior is a function of its consequences; and, like all of us, Ellie has her own repertoire of behaviors that were reinforced successfully time and again during her life before she came to me. The science of learning tells us that a reinforced behavior will occur again. Unfortunately, some of Ellie’s old behaviors poked a few holes in our honeymoon period.

Signs of Trouble

For example, in the beginning I would walk Ellie around the house on my hand, which she seemed to enjoy. One of her favorite rooms was the bathroom. One day, while in the bathroom, she flew from my hand to the sink. She immediately went into the sink showing excitement. I asked her to step up, which was met with fluffed up head feathers and a cold stare. I knew what Ellie was saying: “Stay away from my sink!”

Our second troublesome interaction occurred in the family room. Ellie had become comfortable flying to the rope and hanging out. I was delighted with her having control of her environment. Unfortunately, she seemed bent on controlling me as well; and, she wasn’t using positive reinforcement (R+) methods to do so, that’s for sure.

For example, from her rope perch she would occasionally fly at me showing obvious aggression with her beak wide open, breathing fire like a flying dragon. Another instance was with her feed bowl. Ellie liked to bury her head in the bowl. Hiding her head in the bowl  is often a nesting behavior for a cockatoo, as the bowl can represent a nest cavity. If I walked near the bowl at this time, she would often strike at me.

My Behavior-Change Plan

With the real Ellie showing me these not-so-compatible behavior traits, I made up a training plan using the science-based training techniques of environmental change and R+.

Using a target to remove Ellie from her cage.

First thing was to teach Ellie to target. This simple training behavior can help form a favorable relationship between learner and teacher by helping the learner understand that good things come from the teacher through operant learning; that is, Ellie could choose to touch the target to get a treat. This exercise teaches Ellie that she has control over the training and the treat reinforcement.

Targeting with Ellie

Allowing a student control is a very powerful reinforcer. If she didn’t want to participate, then I would leave. However, she soon learned that the food goodies left with me. On future training encounters, Ellie started participating and it wasn’t long before she was an expert at targeting.

Environmental Modifications

The next thing on the list was to alter Ellie’s dragon flying routine. I could do this in many ways. I could just put up with it and dodge her attacks. I could swat at her as she flew at me. I could let her land on me and bite me and not react showing her that this behavior is pointless (yes, this is advice given by some parrot behavior consultants!). Or, I could change the environment that would make her dragon flying less likely to occur. Using the least intrusive, most effective method, I chose the latter.

I took down the rope so that she didn’t have her launch pad available. I also replaced her feed bowl with a foraging wheel full of pellets so Ellie didn’t have any “nesty” type bowl to display in and protect.

Changes to the Daily Schedule

At the same time, I changed her daily schedule. Ellie now goes out in the aviary each morning with a treat. I make sure the aviary is full of enrichment, in the forms of grape vines and other plant material to forage on, along with a foraging net full of shredded paper, wood, and food treats. She engages with them all.

I also go into the aviary multiple times a day to practice step ups and step downs with her, as well as targeting using positive reinforcement with food treats. This is helping to change her perception of me from a possible threat or an enroachment on her territory into a person who delivers good things. I will soon start to generalize the step up behavior by practicing it in various parts of the house. This will expand her step-up repertoire, as well as establish it as a highly reinforcing behavior.

At dinnertime, Ellie is asked to step up from her aviary and then I put her in her cage with her dinner of sprout mix. It is fed in a bowl, but when she is done, I take the bowl out which helps curb the “nesty” bowl behavior. I give her a foraging toy as a replacement and she still has her foraging wheel full of pellets, if she so chooses.

Finally, I don’t allow Ellie to fly about the house, even with the rope being absent. I will eventually, but want to wait until we have developed a more solid, supportive partnership. Instead of clipping her, which many people resort to when they have a “misbehaving” flying parrot, I’ve changed the environment as previously mentioned by eliminating the ropes and other opportunities to fly. She can certainly fly in her aviary, of course.

I am enjoying the challenges Ellie is offering me. Using my knowledge of the science of learning and behavior and utilizing positive reinforcement training methods, I have no doubt Ellie and I will form a lasting and trusting relationship. It may take a few weeks or a few months and require many adjustments along the way, but we have all the time in the world. I take pleasure in the journey and look forward to the successes and challenges that are sure to occur.

The Latest News

Baby Bare-eyed made her grand entrance into her new world on July 20, at nine weeks of age. She came out of her nest box in the early morning.

Baby Star has fledged! She is on the right.

I didn’t see her exit so when I saw three cockatoos in the aviary instead of just two cockatoos, it took me by surprise. It also took me a second to understand it was the baby—call me slow. When it sunk in, great excitement ensued!

If you read my very first guest blog post, you understand that the impetus behind allowing these two Bare-eyed cockatoos to go to nest was Asta’s loss. In Greek, Asta means “star.” Therefore, it seemed a natural progression to name this new little one Star.

I’ll devote the next blog to baby Star’s exploits as she navigates her new world with the help of her parents. Stay tuned!

Just for Fun!

It has been fascinating to me to watch the interactions between Flash and Bebe as they have raised their new chick. Things have not always been friendly between the two. At times Flash has been aggressive toward Bebe. Currently, Bebe won’t let Flash near Star, now that she has left the nestbox. If only we could read their minds! In place of that, I have allowed them to work off a little energy by letting them out of the aviary to fly each day. Once outside the enclosure, they seem to remember that they are a bonded pair.

Release from the Aviary

Stay tuned! In my next blog episode, I will provide an in-depth look into the interactions between the parents and their fledgling. I am observing behavior that I’m not sure how to interpret and have written to other experts to see if they can shed some light on these. I will also continue to offer an inside look my world with Miss Ellie Bare-eyed. Until next time….

Chris Shank’s love of parrots and knowledge of animal training began several decades ago. Her professional experiences include a degree from the Exotic Animal Training and Management Program at Moorpark College in California, an internship at Busch Gardens’ parrot show, work as a dolphin trainer at Marriott’s Great America in Santa Clara and later in Hassloch, Germany.

Her love for cockatoos came after a relocation to the Philippines. Once back in the United States, she established her aviary Cockatoo Downs, where she has regularly offered training and education to parrot owners for many years now. She is an internationally-recognized expert in free flight.

Siljan and Dorris

Occasionally, I am gifted with an experience that is mind-blowingly remarkable.

Siljan Anna Jørnsdatter Nikolaisen contacted me on December 1, 2018 with a request that read as follows:

“Hi! I was sent here to you by Barbara Heidenreich, and I really hope you can help me with the issues I have with my parrot. I am from Norway, so my English isn’t so very good, but I hope you will understand. I have seen several training videos by Heidenreich about positive reinforcement and clicker training, and I have also read some in my own language, but i feel still cant start doing this in practise with my own bird. Her name is Dorris, and she is a 9 year old Indian Ringneck. The problem is, she wont even give me a chance to start training her. She is flying all over the place, and wont stay still a second. (She is NOT wing clipped, and i absolutely won’t do it) so I feel I cant start with anything. She is a fast flyer, and i’m pretty afraid that there is no hope for Dorris, my crazy bird at all, before I have even tried. Anyway, I have problems with understanding english when people speak to me, so if we could only write, I would be very happy about it.  I really hope you have the opportunity to help me with some tricks, one way or the other. Best regards Siljan and Dorris!”

Challenge Gladly Accepted

And so began the journey of helping Siljan to train “crazy” Dorris through email correspondence from over 4,000 miles away.

Siljan is 36 years old and lives in the small town of ​Bodø in northern Norway. She adopted Dorris 6 years ago. Before that, she had a Jenday Conure who passed away at the age of 31. She had never trained before.

At the time that Siljan wrote to me, Dorris would not consistently step up. When she did, wouldn’t stay on Siljan’s hand for long. Thus there were times, such as when visitors arrived, when Siljan needed to use coercion to get Dorris into her bedroom or back into her cage. This had broken trust and explained some of Dorris’ behavior. As Siljan wrote: “Then I sadly sometimes need to pick her up and put her inside the cage against her will, and that is awful.”

Finding Reinforcers

During initial sessions, Dorris was not particularly motivated to earn food reinforcers. We needed to clean up her diet. She was already eating pellets, but also got nuts and some types of table food. Raspberry jam was a favorite. Dorris, like most parrots, prefers foods that are high in fats and carbohydrates. And Siljan, like most bird owners, loved to treat her to these to make her happy.

We eliminated these treat foods, refining her staple diet down over time to just pellets and vegetables. Dorris could still have her treats, but she was going to have to earn them. This change produced the motivation we needed. We simply took the treats she used to enjoy for no reason and used them in our training.

Initial Concepts

As we began our work together, I offered an analogy: “Building behavior is like building a brick wall. You have to lay down the first course of bricks, put the mortar between them so that all cracks are filled, then let it dry before you lay down the next course. You have to teach the simple things before you can teach more complex ones.  And, you absolutely must first have a trusting handling relationship.” Thus, our first step was to teach Dorris to step up reliably and then to stay on Siljan’s hand instead of flying off.

We got a strong start, but then our efforts had to be put on hold when Siljan went to visit her mother over the Christmas holiday.  She took Dorris with her, but she had to be confined to her cage during this time. This hampered our ability to make progress on what we had begun, but we simply shifted our focus.

Targeting Through Protected Contact

Siljan purchased a GoPro video camera for recording training sessions. I suggested that she begin to work with Dorris on targeting. She could work with Dorris from outside the cage while Dorris remained inside.  

Very early sessions

This is called working “through protected contact” and is a great way to begin training fearful or aggressive parrots, as well as those who will not step up at all. None of these issues applied to Dorris, but this was a type of training that was possible during this period of physical restriction. Further, targeting is a behavior that assists in the training of other behaviors so we could use this skill later once learned.

Our Real Work Began

By January 9, 2019 Siljan was back in her own home again and our real work began.

Since Dorris often flew away when Siljan approached her, we began with some CAT training. This too is a training strategy that works extraordinarily well with fearful and aggressive parrots. While typically referred to as Constructional Aggression Treatment, in this case it might be more correctly called Constructional Aversion Treatment.  My instructions were:

  • Stand as far back from Dorris as you can, given the physical arrangement of your house. 
  • Begin to slowly walk toward her, one step at a time. Don’t talk to her.
  • As you do, watch her body language for any sign of movement. Go slowly and take your time.
  • At the very first sign of discomfort on Dorris’ part, stop where you are and stand still. (Signs of discomfort might include standing up straighter, eyes wider, feathers held tight against the body, leaning or moving away from you.)
  • After you have stopped, watch for signs of another (hopefully more relaxed) behavior. For example, she relaxes her position a bit, her feathers puff up or she turns her head – anything that looks less tense than before you stopped.
  • As soon as you see any behavior indicative of less stress, turn around and immediately walk away, back to where you started. (Try to find a behavior that will allow you to retreat within just a minute or less.)
  • Approach again and continue to repeat the process for up to 15 minutes at a time. 

Once Siljan could walk all the way up to Dorris without her flying off, we began to work on teaching her to step up with greater compliance. It was only a few days before Dorris was stepping up readily. By the time another few days had elapsed, she would remain on Siljan’s hand for extended periods since she knew that was the place where the goodies appeared. Soon after, Siljan was able to walk with her slowly around the apartment, offering reinforcers frequently for continuing to stay on the hand.

Our work together began to take on a rhythm that continues today. Siljan films her training sessions and sends the videos to me through a file sharing service. I respond with tips on how to improve her technique and suggestions on when to move to the next approximations. This system has been remarkably successful and demonstrates just how much can be accomplished at long distance, even with a bit of a language barrier.

The Human Side of Training

Siljan has frequently expressed anxiety and doubt over her own ability to perform the training correctly, even in the face of obvious success, and this has become an underlying theme of our work. As she voiced one day: “This is a little bit exciting, i’ll try not to be too disapointed if it doesn’t work at first try. I am actually a little bit nervous to fail and not make it work at all, but I would never give up trying, because I know Dorris can do it!

Her expressions of self-doubt always surprised me. I saw no reason for it. She made amazing progress with everything I asked her to do. Our exchange often reminded me of James Clear’s words: “Successful people start before they feel ready.” Consider the timeline below:

  • By January 24th, Siljan had taught Dorris to willingly get on a scale to be weighed.
  • By January 28th, Dorris was flying back and forth between two perches when cued to do so with the target.
  • By February 3rd, Siljan was teaching Dorris to fly to her hand using the target stick. Within only a day or two, we were able to fade out the use of the target so that Dorris was flying to Siljan’s hand on cue.
  • By February 4th, Siljan could transport Dorris into her bedroom when people came to visit and to get her back into the cage without any use of force.
  • By February 8th, Dorris was flying a good distance to Siljan’s hand and was learning to fly back to the perch instead of being carried back.
  • By February 20th, Siljan had taught Dorris to turn around on cue and was preparing to phase out the use of the target as a lure.
The beginning stages of teaching Dorris to fly back to the perch
  • By February 8th, Dorris was flying a good distance to Siljan’s hand and was learning to fly back to the perch instead of being carried back.
  • By February 20th, Siljan had taught Dorris to turn around on cue and was preparing to phase out the use of the target as a lure.

Nevertheless, I continued to receive Siljan’s input about her own emotional experience. No matter how much she achieved, she continued to experience anxiety. She would send me a video, believing that she had done a terrible job and I would watch it, thinking that she had done extraordinarily well.

The funny thing about training is that it creates a new world of intimacy between the animal and the trainer. It also creates greater intimacy between trainer and coach.

When I questioned her self-doubt, Siljan quite openly explained that she suffers from mental illness and severe self-injurious behavior to the degree that she once spent 16 years in a mental hospital, 9 of them in a high-security ward. She has never been to school or held a job. She has improved now to the extent that she can live independently, in a building with others who also have behavioral challenges, with staff on-site who can look in on them to make sure that all is well. She has important goals for the future.

In Siljan’s words: “I have a mental ilness, and my days can be rough and long, but Dorris is the one to get me trough it. After I met you, I have now become so much closer to Dorris, and for me, it opened a whole new world when I started to train her. With hard work, everything is possible!” 

A Graceful Gift

Every once in a while, we have the rare gift of stumbling upon greatness. Often, it shows up in the most unexpected of places. I wrote to her not too long ago: “What makes greatness is attitude, compassion, acceptance. You have them all, Siljan. I’m happy to know you.”

Her response: “And, who would believe that I should be an inspiration to others? That. That is amazing…”

Written with full permission from Siljan and Dorris.

(We did, however, have to bribe Dorris with a pomegranate.)

Credit for all photos and videos goes to Siljan Nicholaisen.


Thank you for reading my blog. I am Pamela Clark, an IAABC Certified Parrot Behavior Consultant and veterinary technician. My passion is helping people with parrots. To access free resources or subscribe to my newsletter (which is a different publication from this blog), please visit me at http://www.pamelaclarkonline.com. Also, don’t forget my Q & A Sessions every Sunday at 1:00 pm PT. Sign up on the Products page. Until next time!