Siljan and Dorris

Occasionally, I am gifted with an experience that is mind-blowingly remarkable.

Siljan Anna Jørnsdatter Nikolaisen contacted me on December 1, 2018 with a request that read as follows:

“Hi! I was sent here to you by Barbara Heidenreich, and I really hope you can help me with the issues I have with my parrot. I am from Norway, so my English isn’t so very good, but I hope you will understand. I have seen several training videos by Heidenreich about positive reinforcement and clicker training, and I have also read some in my own language, but i feel still cant start doing this in practise with my own bird. Her name is Dorris, and she is a 9 year old Indian Ringneck. The problem is, she wont even give me a chance to start training her. She is flying all over the place, and wont stay still a second. (She is NOT wing clipped, and i absolutely won’t do it) so I feel I cant start with anything. She is a fast flyer, and i’m pretty afraid that there is no hope for Dorris, my crazy bird at all, before I have even tried. Anyway, I have problems with understanding english when people speak to me, so if we could only write, I would be very happy about it.  I really hope you have the opportunity to help me with some tricks, one way or the other. Best regards Siljan and Dorris!”

Challenge Gladly Accepted

And so began the journey of helping Siljan to train “crazy” Dorris through email correspondence from over 4,000 miles away.

Siljan is 36 years old and lives in the small town of ​Bodø in northern Norway. She adopted Dorris 6 years ago. Before that, she had a Jenday Conure who passed away at the age of 31. She had never trained before.

At the time that Siljan wrote to me, Dorris would not consistently step up. When she did, wouldn’t stay on Siljan’s hand for long. Thus there were times, such as when visitors arrived, when Siljan needed to use coercion to get Dorris into her bedroom or back into her cage. This had broken trust and explained some of Dorris’ behavior. As Siljan wrote: “Then I sadly sometimes need to pick her up and put her inside the cage against her will, and that is awful.”

Finding Reinforcers

During initial sessions, Dorris was not particularly motivated to earn food reinforcers. We needed to clean up her diet. She was already eating pellets, but also got nuts and some types of table food. Raspberry jam was a favorite. Dorris, like most parrots, prefers foods that are high in fats and carbohydrates. And Siljan, like most bird owners, loved to treat her to these to make her happy.

We eliminated these treat foods, refining her staple diet down over time to just pellets and vegetables. Dorris could still have her treats, but she was going to have to earn them. This change produced the motivation we needed. We simply took the treats she used to enjoy for no reason and used them in our training.

Initial Concepts

As we began our work together, I offered an analogy: “Building behavior is like building a brick wall. You have to lay down the first course of bricks, put the mortar between them so that all cracks are filled, then let it dry before you lay down the next course. You have to teach the simple things before you can teach more complex ones.  And, you absolutely must first have a trusting handling relationship.” Thus, our first step was to teach Dorris to step up reliably and then to stay on Siljan’s hand instead of flying off.

We got a strong start, but then our efforts had to be put on hold when Siljan went to visit her mother over the Christmas holiday.  She took Dorris with her, but she had to be confined to her cage during this time. This hampered our ability to make progress on what we had begun, but we simply shifted our focus.

Targeting Through Protected Contact

Siljan purchased a GoPro video camera for recording training sessions. I suggested that she begin to work with Dorris on targeting. She could work with Dorris from outside the cage while Dorris remained inside.  

This is called working “through protected contact” and is a great way to begin training fearful or aggressive parrots, as well as those who will not step up at all. None of these issues applied to Dorris, but this was a type of training that was possible during this period of physical restriction. Further, targeting is a behavior that assists in the training of other behaviors so we could use this skill later once learned.

Our Real Work Began

By January 9, 2019 Siljan was back in her own home again and our real work began.

Since Dorris often flew away when Siljan approached her, we began with some CAT training. This too is a training strategy that works extraordinarily well with fearful and aggressive parrots. While typically referred to as Constructional Aggression Treatment, in this case it might be more correctly called Constructional Aversion Treatment.  My instructions were:

• Stand as far back from Dorris as you can, given the physical arrangement of your house. 
• Begin to slowly walk toward her, one step at a time. Don’t talk to her.
• As you do, watch her body language for any sign of movement. Go slowly and take your time.
• At the very first sign of discomfort on Dorris’ part, stop where you are and stand still. (Signs of discomfort might include standing up straighter, eyes wider, feathers held tight against the body, leaning or moving away from you.)
• After you have stopped, watch for signs of another (hopefully more relaxed) behavior. For example, she relaxes her position a bit, her feathers puff up or she turns her head – anything that looks less tense than before you stopped.
• As soon as you see any behavior indicative of less stress, turn around and immediately walk away, back to where you started. (Try to find a behavior that will allow you to retreat within just a minute or less.)
• Approach again and continue to repeat the process for up to 15 minutes at a time. 

Once Siljan could walk all the way up to Dorris without her flying off, we began to work on teaching her to step up with greater compliance. It was only a few days before Dorris was stepping up readily. By the time another few days had elapsed, she would remain on Siljan’s hand for extended periods since she knew that was the place where the goodies appeared. Soon after, Siljan was able to walk with her slowly around the apartment, offering reinforcers frequently for continuing to stay on the hand.

Our work together began to take on a rhythm that continues today. Siljan films her training sessions and sends the videos to me through a file sharing service. I respond with tips on how to improve her technique and suggestions on when to move to the next approximations. This system has been remarkably successful and demonstrates just how much can be accomplished at long distance, even with a bit of a language barrier.

The Human Side of Training

Siljan has frequently expressed anxiety and doubt over her own ability to perform the training correctly, even in the face of obvious success, and this has become an underlying theme of our work. As she voiced one day: “This is a little bit exciting, i’ll try not to be too disapointed if it doesn’t work at first try. I am actually a little bit nervous to fail and not make it work at all, but I would never give up trying, because I know Dorris can do it!

Her expressions of self-doubt always surprised me. I saw no reason for it. She made amazing progress with everything I asked her to do. Our exchange often reminded me of James Clear’s words: “Successful people start before they feel ready.” Consider the timeline below:

• By January 24^th, Siljan had taught Dorris to willingly get on a scale to be weighed.
• By January 28^th, Dorris was flying back and forth between two perches when cued to do so with the target.
• By February 3^rd, Siljan was teaching Dorris to fly to her hand using the target stick. Within only a day or two, we were able to fade out the use of the target so that Dorris was flying to Siljan’s hand on cue.
• By February 4^th, Siljan could transport Dorris into her bedroom when people came to visit and to get her back into the cage without any use of force.
• By February 8^th, Dorris was flying a good distance to Siljan’s hand and was learning to fly back to the perch instead of being carried back.
• By February 20^th, Siljan had taught Dorris to turn around on cue and was preparing to phase out the use of the target as a lure.

• By February 8^th, Dorris was flying a good distance to Siljan’s hand and was learning to fly back to the perch instead of being carried back.
• By February 20^th, Siljan had taught Dorris to turn around on cue and was preparing to phase out the use of the target as a lure.

Nevertheless, I continued to receive Siljan’s input about her own emotional experience. No matter how much she achieved, she continued to experience anxiety. She would send me a video, believing that she had done a terrible job and I would watch it, thinking that she had done extraordinarily well.

The funny thing about training is that it creates a new world of intimacy between the animal and the trainer. It also creates greater intimacy between trainer and coach.

When I questioned her self-doubt, Siljan quite openly explained that she suffers from mental illness and severe self-injurious behavior to the degree that she once spent 16 years in a mental hospital, 9 of them in a high-security ward. She has never been to school or held a job. She has improved now to the extent that she can live independently, in a building with others who also have behavioral challenges, with staff on-site who can look in on them to make sure that all is well. She has important goals for the future.

In Siljan’s words: “I have a mental ilness, and my days can be rough and long, but Dorris is the one to get me trough it. After I met you, I have now become so much closer to Dorris, and for me, it opened a whole new world when I started to train her. With hard work, everything is possible!” 

A Graceful Gift

Every once in a while, we have the rare gift of stumbling upon greatness. Often, it shows up in the most unexpected of places. I wrote to her not too long ago: “What makes greatness is attitude, compassion, acceptance. You have them all, Siljan. I’m happy to know you.”

Her response: “And, who would believe that I should be an inspiration to others? That. That is amazing…”

Written with full permission from Siljan and Dorris.

(We did, however, have to bribe Dorris with a pomegranate.)

Credit for all photos and videos goes to Siljan Nicholaisen.

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Thank you for reading my blog. I am Pamela Clark, an IAABC Certified Parrot Behavior Consultant and veterinary technician. My passion is helping people with parrots. To access free resources or subscribe to my newsletter (which is a different publication from this blog), please visit me at http://www.pamelaclarkonline.com. Also, don’t forget my Q & A Sessions every Sunday at 1:00 pm PT. Sign up on the Products page. Until next time!