Remember to Say “Thank You!”

This is a bit of a follow-up to my last post, Avoiding Aggression with Start Buttons, because I think there is more to be said about aggression in parrots. Prevention is truly the key and there is one other important step to avoiding this problem. I mentioned it briefly in my previous post, but it deserves more focus. That is the need to say “thank you.”

Biting problems, once they develop, can be resolved. But remember this: A behavior that an animal exhibits can only be suppressed through behavior modification efforts. It cannot be completely eradicated from the bird’s “behavior repertoire.” Thus, a bird who used to bite can always begin again if the social and environmental circumstances support the reemergence of that behavior.

Because of this, we need to center our attention on preventing aggression in the first place. Biting parrots aren’t a lot of fun to live with; I don’t know anyone who loves the thrill of never knowing when the beak might strike next. Plus, aggressive parrots often lose their homes. We need to help each other learn how to live with our parrots respectfully, so that the problem never develops in the first place.

This simple goal is easier said than done. Using start buttons to clarify communication and being mindful to pay attention to body language will both go a long way to preventing a biting problem. However, there is an even more essential ingredient to our social relationships with our birds. It is vital that we remember to say “thank you” to them when they comply with a request.

The Importance of Concepts and Language

Let’s deviate and talk for a minute about the language we use when we talk about training parrots.  When discussing behavior, I often bring in comparisons from the dog and horse training worlds and will do so here as well. I have two reasons.

First, behavior is behavior is behavior. What does that mean? It means that the same behavioral principles apply to the training (teaching) of all species. The most effective methods for training dogs aren’t any different than the most effective methods for training birds. There is a science of behavior that has been in existence for a century now. That’s a whole lot of data on how behavior works that we have at our fingertips.

Second, the training concepts and language used in dog or horse training tend to infiltrate conversations about parrot training.  A person who took their puppy to obedience school learned certain concepts from the individual conducting the classes. Many of those concepts might not be valid, depending upon the education and experience of the class leader. Many popular dog training practices are rooted neither in scientific theory, nor ethics.

They are nothing more than concepts. A concept is “an abstract idea or general notion.” It is not a proven fact or reality. Nevertheless, many of these concepts are pervasive and extremely resistant to break-down. Language reflects concepts, so let’s take a brief look at some of that. Why? Because the concepts we hold to be true and the language that lives in our heads can inform our own attitudes when we aren’t paying attention.

Is It a Command or a Request?

It is still most common for people to use the word command when it comes to describing a training cue. I would like for all of us to get this right. When we ask a parrot to do something, it is NOT a command. It is a request, a cue.

We don’t actually have the ability to command a parrot to do anything. A parrot’s beak puts him on pretty equal footing with us when it comes to that. The word command means to “give an authoritative order.” I don’t know about you, but I’ve never been successful in giving an authoritative order to any of my parrots. So, let’s call it what it is. Words matter. When we ask a parrot to do something, we are giving a cue…not a command. It is a request – nothing more.

Courtesy or Dominance? Your Choice.

It’s not any different than when we make a request of a family member. We usually get the best results if we preface it with “Would you please….” Most of us then make sure to remember to express gratitude for the favor done by at least saying “Thank you.” If a stranger holds a door open for us, we say “Thank you.” If the UPS driver hands us a package, we say “Thank you.” These good manners are deeply ingrained in us because we have been taught to be courteous. Why should we be any less courteous with our animals?

I think it has been different in our animal-human relationships because of that ever-lurking idea that we must have dominance over them. But it should not remain so. Our goal has to be that of building reliable, cooperative behavior. It’s hard enough living with parrots if we can’t get them to cooperate or if we get bitten every time we try. It’s time to cast aside invalid notions and focus on what works.

Crazy Thinking Gets in the Way of Effectiveness

Let’s go back to the idea of saying “thank you” to our parrots. This is also an area where language and concepts born in the dog training world infiltrate our own parrot community. Specifically, there is much confusion about the use of positive reinforcement and training “treats.”

A quick Google search brought me face to face once again with some of these invalid ideas. One website states that using food treats could foster dependence in an animal. “If you use treats, and only treats as a reward, it may happen that your pup always wants a tasty reward for a job well done or an acceptable behavior.”

What is wrong with that? Expecting a reward doesn’t mean that the dog won’t perform the behavior. It just means that he’s a bit disappointed when the treat doesn’t appear.

In reality, there is nothing wrong with an animal expecting a “thank you” in those circumstances. Moreover, just because he expects a treat doesn’t mean that we have to deliver one every time. Usually, it is best to reinforce every time, but there can be valid reasons reasons for not doing so. An example would be if you are putting the behavior on a variable ratio schedule of reinforcement.

This same website warns readers to always also provide positive reinforcement through the use of affection and praise. That’s fine, but only if the dog is motivated to earn praise and affection. Most parrots couldn’t care less about praise and if you have a parrot who bites, I wouldn’t recommend using affection as your primary reinforcer.

A last caution raises the issue that the trainer might not demand respect if relying solely on using training treats. I’m sorry, but that’s just silly. You can’t demand respect, even from dogs.

Teaching New Behaviors is Good

Most of my blog topics arise out of conversations that I have had recently with people. I’ve had a lot of them lately that have to do with training. Most people I talk to balk at the idea, envisioning the need to set aside a block of time each day in their already-busy schedule to teach specific behaviors.

That type of training is wonderful and there are a great many benefits. Teaching new behaviors creates greater trust between parrot and owner. It increases the bird’s quality of life. It frequently causes the owner to appreciate the bird in a whole new way. The bird becomes easier to care for. Having regular training sessions can help to resolve some problem behaviors. Training improves communication between us and the animal. Pursuing training teaches us to be more observant.

Daily Habit Training Is Better

However, an even more important type of training takes place on a daily basis, whether you are cognizant of it or not. Parrots are always learning. Every single interaction you have with your bird is a learning moment for him. This means that you are constantly teaching, whether you choose to be aware of this or not. The truth: You get the behavior you reinforce, not the behavior you want.

The need to pursue training of any sort is a relatively new idea in our “parrot world.” Some have embraced this enthusiastically, posting video after video of parrots with impressive skills. But for most, it is still not a common practice to use positive reinforcement on a daily basis throughout the flow of life with our birds.

The Gist of Positive Reinforcement

So, here we are again – talking about the use of positive reinforcement. Those words may sound like mumbo jumbo to some. So, let’s break that concept down. Here are the steps to using positive reinforcement (making a request and saying “thank you”):

• Know your parrot and what he wants most – whether that is a food treat, head scratches, or a bottle cap to play with.
• Ask him to perform a behavior, such as stepping up, going back into the cage, or stepping down onto a perch. (The Request.)
• Immediately give him the item he wants, if he performs the behavior as asked (or close enough). (The Thank You.)

When you follow this pattern in your interactions with your parrots, you will find that the thank you guarantees the please. Your parrot will begin to respond willingly to your cues because he has learned that you will always say “thank you.”

This is an oversimplification of the process, but is not inaccurate. This type of training is simple – as simple as it gets. These types of interactions occur regularly throughout our days.  We are already using reinforcement with our parrots. The key is to be cognizant of what behaviors we are reinforcing and when we are doing so.

Great! One More Thing I Now Have To Do….

How many of you are now groaning, thinking, “Great…one more thing I have to remember to do!”? I sympathize. It took me the longest time just to remember to put a handful of sunflower seeds into a pocket in the morning, so that I would be prepared when those moments arose to deliver some well-timed reinforcement. Truly, the hardest part of all this is getting into the habit.

Make It a Habit

I have a pattern of living in my head, rather than being present in the moment. When I live in my head, I forget stuff. I’m working on this.

One trick I have learned is habit stacking. Habit stacking is a trick for developing new habits by linking them to existing ones.  For example, if you make coffee in the morning, you might put the jar of sunflower seeds next to the coffee maker. That will serve as a visual cue to you to put some into your pocket. Saying “thank you” effectively throughout the day means that you need reinforcers close at hand. By using this trick, I soon remembered to put sunflower seeds and/or nut pieces in my pockets in the morning.

This practice, however, did not help me to remember to actually use them to reward my parrots’ good behavior. For that, I needed punishment, which appeared in the form of my dismay when they all fell out onto the floor at night when I undressed. The experience of sweeping up sunflower seeds off my bathroom floor every evening soon helped me to be cognizant of the fact that they were in my pocket. That, in turn, led to my using them throughout the day. Granted, I can be a slow learner, but perhaps you can relate.

When you teach your bird to do things, or work to strengthen behaviors that are already in place, by using positive reinforcement, you are simply remembering to say thank you. If you use those simple steps on a daily basis, you will have an agreeable parrot who complies with your requests and never learns to bite…because he doesn’t have to.

Thank you for reading my blog. I am Pamela Clark, an IAABC Certified Parrot Behavior Consultant and veterinary technician. My passion is helping people with parrots. To access free resources or subscribe to my newsletter, please visit me at http://www.pamelaclarkonline.com. Also, don’t forget my Q & A Sessions every Sunday at 1:00 pm PT. Sign up on the Products page. Until next time!